Terms of Use

0. Language Versions and Which Version Applies to You

These Terms of Use are published in five languages:

• English — https://global360.studio/whoishain/terms-of-use/en
• Türkçe — https://global360.studio/whoishain/terms-of-use/tr
• Deutsch — https://global360.studio/whoishain/terms-of-use/de
• Français — https://global360.studio/whoishain/terms-of-use/fr
• Español — https://global360.studio/whoishain/terms-of-use/es

Which version applies to you:

• Users resident in France, Belgium, Luxembourg and other French-speaking EU countries → the French version
• Users resident in Germany, Austria, Switzerland → the German version
• Users resident in Türkiye → the Turkish version
• Users resident in Spain, Mexico and other Spanish-speaking countries → the Spanish version
• Users resident in all other countries → this English version

You only need to read the version in your own language. Where versions differ, the mandatory consumer protection provisions of the country that applies to you always prevail.

1. Parties, Subject Matter and Acceptance

1.1. These Terms of Use ("Terms" or "Agreement") govern the conditions applicable to the use of the mobile application "Who is Hain" (titled "Hain Aramızda" in Türkiye) (the "App"), developed and published by 360 Global Studio Yazılım ve Teknoloji Anonim Şirketi ("we", "Company" or "Developer").

1.2. Identity of the Company:

• Legal name: 360 GLOBAL STUDIO YAZILIM VE TEKNOLOJİ ANONİM ŞİRKETİ — a joint stock company incorporated under the laws of the Republic of Türkiye, trading as "Global360 Studio"
• Registered office: Adalet Mahallesi, Manas Bulvarı, Folkart Towers, No: 39, Suite 2511, Bayraklı / İzmir, Türkiye
• Trade registry: İzmir Trade Registry Office, registration no. 274399
• Chamber of commerce: İzmir Chamber of Commerce, registration no. 2324400
• Tax number: 0012806176
• Telephone: +90 545 827 23 60
• E-mail: contact@global360.studio
• Website: https://global360.studio

1.3. By downloading, installing, opening or using the App in any way, you declare that you have read and understood these Terms and agree to be bound by them. If you do not accept the Terms, do not use the App and remove it from your device.

1.4. Together with these Terms, the Privacy Policy for the App forms an inseparable whole. You can access the Privacy Policy at https://global360.studio/whoishain/privacy-policy/en and from within the App.

1.5. As you obtained the App from the Apple App Store, the Apple Media Services Terms and Conditions also apply. In the event of a conflict between these Terms and Apple's mandatory conditions, Apple's mandatory conditions prevail.

1.6. The App is rated 13+. If you are under 18, you must accept these Terms under the supervision of a parent or guardian, and any purchase must be made with their consent.

2. Definitions

• "App": the mobile game software named Who is Hain, together with all of its updates, versions and components.
• "Content": all imagery, illustrations, characters, logos, texts, word lists, categories, sound effects, music, interface designs and software code contained in the App.
• "User": the natural person who downloads and/or uses the App.
• "Subscription": auto-renewing paid services available for purchase within the App (e.g. the ad-free experience).
• "Store": the Apple App Store.
• "Apple": Apple Inc. and, as the merchant of record for purchases in your territory, Apple Distribution International Ltd. (Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland).

3. Nature of the Service

3.1. The App is a social party/knowledge game played by players in the same physical space, taking turns on a single device. One or more of the players takes on the role of the "traitor"; the other players know the secret word. The purpose of the game is entertainment.

3.2. The App is designed to work offline; no internet connection, membership or account creation is required to play. An internet connection may be required for purchases and to display ads.

3.3. The App is an entertainment product offered "as is"; it is not an education, consultancy, betting or prize service. No real money can be won in the App; no purchase represents a value convertible into real money, goods or services.

4. Licence

4.1. Provided that you comply with these Terms, you are granted a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to use the App solely for personal and non-commercial purposes on Apple-branded devices that you own or control, and as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions.

4.2. The App is not sold to you, it is only licensed. All rights not expressly granted in these Terms belong to the Company.

5. Rules of Use and Prohibitions

When using the App you agree NOT to do the following:

• a) copy, modify, adapt, translate, create derivative works from, decompile or reverse engineer the App, or attempt to obtain its source code (save where expressly permitted by applicable law);
• b) rent, sell, distribute, publish, sublicense or transfer the App or the Content to third parties;
• c) circumvent, disable or interfere with the App's security measures, purchase validations or advertising systems;
• d) use the App for any unlawful purpose;
• e) use the App's name, brand or Content in other products or services without permission;
• f) use or export the App in breach of applicable export control legislation.

6. In-App Purchases and Subscriptions

6.1. General

• a) The core gameplay of the App is free. Optional paid services may be offered within the App: an ad-free experience subscription and similar.

• b) The seller. Purchases are not made from the Company. Apple Distribution International Ltd. is the merchant of record for content acquired through the App Store in your territory, and Apple acts as agent for the Company as the content provider. Your contract of sale for the purchase is therefore concluded with Apple, while the licence to use the App is granted to you by the Company under these Terms.

• c) All purchases are made through the Store using the payment method linked to your Apple ID. Payment is charged to your Apple ID upon confirmation of the purchase.

• d) Before you confirm any purchase, the title of the subscription, its duration, the price and the price per unit where applicable, and what happens when it ends, are displayed to you on the purchase screen inside the App and on the App Store product page. Those displayed details are the binding terms of that particular purchase.

• e) Prices may vary by country/region, exchange rates and taxes. The applicable price is the price displayed in the Store and on the in-app purchase screen at the moment of purchase.

6.2. Automatic renewal

• a) Subscriptions RENEW AUTOMATICALLY. Unless cancelled at least 24 hours before the end of the current period, the subscription renews automatically for the same duration at the applicable price, and the fee is charged to your Apple ID within the 24 hours before the end of the period.

• b) You can manage and cancel subscriptions at any time from Settings > [Your Name] > Subscriptions on your device or through the App Store.

• c) Cancellation takes effect at the end of the current paid period; fees paid for the current period are not refunded except where mandatory legislation requires it. After cancellation you continue to enjoy the subscription benefits until the end of the period.

• d) Deleting the App from your device DOES NOT CANCEL a subscription. The subscription must additionally be cancelled from Apple's subscription settings.

6.3. Price changes

• a) The subscription fee may only be changed for future renewal periods; the current, already-paid period is never affected.

• b) Where a price increase applies, Apple will notify you before it takes effect by e-mail and/or device notification.

• c) Where Apple's policies or the law of your country require express consent, the subscription will NOT renew at the new price unless you give that consent, and will simply end at the close of the current period.

• d) Where express consent is not required, not cancelling your subscription after the notice constitutes acceptance of the new price. You may cancel at least 24 hours before the end of the period.

• e) Where a discount, promotional price or free trial is offered, its conditions are stated separately on the purchase screen; when the promotional period ends the subscription renews at the current list price.

6.4. Refunds and withdrawal

• a) Refund requests relating to purchases are subject to Apple's refund policies and must be submitted directly to Apple: https://reportaproblem.apple.com — Because Apple is the merchant of record and the payment infrastructure lies entirely with Apple, we are not able to issue refunds ourselves. We will, however, support any reasonable refund request you make to Apple if you write to us.

• b) Your statutory withdrawal/cancellation rights as a consumer are reserved. The conditions for exercising a withdrawal right in respect of digital content and services are governed by the law of your country and by Apple's terms of sale, which are the terms of the contract of sale.

6.5. Restoring purchases

If you change device or reinstall the App, you can restore your existing purchases free of charge using the "Restore Purchases" function within the App, as long as you are signed in with the same Apple ID.

6.6. Changes to the service

We may update, expand or change the features covered by a subscription and the Content, where there is a valid reason to do so — for example to comply with the law, to keep the App working on new operating system versions, or to improve or replace a feature with an equivalent one. A change of that kind will not degrade the essential characteristics of the subscription you paid for. Where a change would materially reduce what you subscribed to, we will tell you at least 30 days in advance and you may cancel your subscription, with your rights under applicable consumer law reserved.

7. Advertising

7.1. Ads are shown through Google AdMob in the free version of the App. Ads appear as interstitials after every two completed games.

7.2. The content of ads is the responsibility of the relevant advertisers; we give no representation or warranty regarding the products and services advertised. Your transactions on third-party sites and apps that you reach through ads are your own responsibility.

7.3. You can remove in-app ads by purchasing the ad-free experience subscription.

7.4. For details of advertising-related data processing, including how to grant, refuse or withdraw consent for personalised advertising, see Sections 3.3, 5, 6 and 11 of the Privacy Policy.

8. Intellectual Property Rights

8.1. All intellectual and industrial property rights in the App and the Content (including copyright, trade mark rights, design rights and know-how) belong to the Company or are used under licence, and are protected by the relevant legislation and international conventions.

8.2. The names "Hain Aramızda" and "Who is Hain", their logos and character designs are distinctive signs of the Company; they may not be used without written permission.

8.3. Under these Terms you are granted only the limited licence of use defined in Section 4, and no intellectual property right is transferred.

8.4. Suggestions, feedback and ideas you send us about the App ("Feedback") are not considered confidential information; we may freely use Feedback for product development purposes without any fee or obligation towards you. This does not affect any personal data contained in your message, which is handled under the Privacy Policy.

9. Third-Party Services

9.1. The App may operate together with third-party services such as the Store and Google AdMob. Those services are subject to their own terms and policies; we do not undertake that they will operate uninterrupted or error-free.

9.2. You agree to comply with applicable third-party terms of agreement when using the App.

9.3. Links to third-party websites may be provided from within the App. We are not responsible for the content of linked sites.

10. Disclaimer (Limitation of Warranties)

10.1. To the maximum extent permitted by applicable law, the App is provided "AS IS" and "AS AVAILABLE". No express or implied warranty is given that the App will be uninterrupted, error-free, secure or fit for a particular purpose.

10.2. Disruptions arising from device compatibility, behavioural changes following operating system updates, third-party service outages and similar situations fall outside the scope of any warranty.

10.3. Consumers' rights arising from applicable mandatory legislation are reserved and are not affected by this section. In particular, if you are a consumer in the European Union, your rights under Directive (EU) 2019/770 on contracts for the supply of digital content and digital services — including the right to have non-conforming digital content brought into conformity, to a price reduction or to terminate the contract — remain fully available to you. If you are a consumer in Türkiye, your rights under Law No. 6502 in respect of defective goods and services are reserved.

11. Limitation of Liability

11.1. To the maximum extent permitted by applicable law, the Company cannot be held liable for indirect, incidental, special, punitive or consequential damages (including loss of profit, loss of data, loss of reputation, loss of in-game progress) arising from the use or inability to use the App.

11.2. Subject to Section 11.3, the Company's total liability under this Agreement is limited to the greater of (i) the total amount you actually paid for the App and its in-app purchases, whether to the Company or through Apple as merchant of record, in the 12 (twelve) months preceding the event giving rise to the claim, and (ii) EUR 100 or its equivalent in your local currency.

11.3. Nothing in this Agreement excludes or limits liability that cannot lawfully be excluded or limited. This includes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intent or gross negligence, liability under mandatory product liability legislation, and any liability towards consumers that mandatory law does not permit to be limited. If you are a consumer, this Section 11 applies only to the extent that the applicable mandatory consumer law allows.

11.4. The game is based on social interaction; the Company is not responsible for situations that may arise from arguments, disagreements or other interactions between players.

12. Indemnity

You agree to indemnify and hold the Company harmless in respect of third-party claims, damages, costs and reasonable legal fees arising from your breach of these Terms or your unlawful use of the App. If you are a consumer, this obligation applies only to the extent that you are at fault and only to the extent permitted by the mandatory law applicable to you.

13. Term and Termination

13.1. These Terms enter into force the moment you first use the App and remain in force until terminated by you or by the Company.

13.2. You may terminate the Agreement at any time by removing the App from your device. If you have active subscriptions, you must additionally cancel them from Apple's subscription settings; deleting the App DOES NOT cancel a subscription by itself.

13.3. If you materially breach these Terms, we may terminate your licence, giving you notice and, where the breach is capable of being remedied and you are a consumer, a reasonable opportunity to remedy it first. Upon termination, the provisions of Sections 8, 10, 11, 12, 15 and 18 remain in force.

13.4. We reserve the right to discontinue development, distribution or support of the App at any time. In such a case, your rights relating to the active subscription period are protected within the framework of applicable legislation and Apple's policies, and no further renewal will be charged to you.

14. Changes to the Terms

14.1. We may update these Terms where there is a valid reason to do so — for example a change in the law, a change in the features of the App, a change in the third-party services we rely on, or the correction of an error. The current text is always published at https://global360.studio/whoishain/terms-of-use/en and the "Last updated" date is revised.

14.2. Where a change materially affects your rights or obligations, we will publish it at least 30 days before it takes effect and will identify what has changed. During that period you remain free to reject the change by ceasing to use the App and, if you hold a subscription, by cancelling it through Apple's subscription settings before the change takes effect; in that case the previous version continues to apply to you until the end of your current paid period. Changes that do not affect your rights — corrections of wording, updated links, clarifications — take effect on publication.

14.3. We will never treat your continued use of the App as acceptance of a change that mandatory consumer law requires you to accept expressly.

15. Governing Law and Dispute Resolution

15.1. These Terms are governed by the laws of the Republic of Türkiye, excluding its conflict of laws rules.

15.2. The İzmir Courts and Enforcement Offices of the Republic of Türkiye, being the courts of the Company's registered office, have jurisdiction over disputes arising from these Terms.

15.3. Consumers. Nothing in Sections 15.1 and 15.2 deprives you of the protection of the mandatory consumer law of your country of residence, or of the right to bring proceedings in the courts of the place where you live. If you are a consumer resident in Türkiye, you may in addition apply to the Consumer Arbitration Committee (Tüketici Hakem Heyeti) or to the Consumer Court of the place where you live, in accordance with Article 73 of Law No. 6502.

15.4. Alternative dispute resolution. The European Commission's Online Dispute Resolution platform was permanently discontinued on 20 July 2025 by Regulation (EU) 2024/3228 and is no longer available. Consumers resident in the European Union may instead contact the European Consumer Centre in their own country, whose details are published at https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution — or use a competent national alternative dispute resolution body. We are not obliged to participate, and do not undertake to participate, in dispute resolution proceedings before a consumer arbitration board; this statement does not affect your right to bring proceedings before the competent courts or, in Türkiye, before the Consumer Arbitration Committee under Section 15.3.

15.5. Before starting any formal proceedings, we ask that you write to contact@global360.studio so that we can try to resolve the matter directly. This is a request, not a precondition, and it does not affect any of your rights or any time limit that applies to you.

16. General Provisions

16.1. Severability: if any provision of these Terms is deemed invalid or unenforceable, this does not affect the validity of the remaining provisions; the invalid provision is deemed replaced by the valid provision closest to its purpose.

16.2. No waiver: the Company's failure to exercise, or delay in exercising, any right does not mean that it waives that right.

16.3. Assignment: you may not transfer your rights and obligations under these Terms without the Company's written consent. The Company may transfer this Agreement in the context of a merger, acquisition or asset sale, provided that your rights under this Agreement are not reduced as a result and that you are informed by reasonable means.

16.4. Entire agreement: these Terms and the Privacy Policy constitute the entire agreement between the parties on the subject matter.

16.5. Language: see Section 0 for language versions and which version applies.

16.6. Force majeure: the Company cannot be held liable for delays in performance or disruptions arising from events beyond its reasonable control, such as natural disasters, war, epidemics, large-scale internet outages and legislative changes.

17. Contact

For questions, comments and requests regarding these Terms:

• 360 GLOBAL STUDIO YAZILIM VE TEKNOLOJİ ANONİM ŞİRKETİ (trading as Global360 Studio)
• Adalet Mahallesi, Manas Bulvarı, Folkart Towers, No: 39, Suite 2511, Bayraklı / İzmir, Türkiye
• E-mail: contact@global360.studio
• Telephone: +90 545 827 23 60
• Website: https://global360.studio

18. Apple-Specific Provisions

This section is included in accordance with Apple's "Instructions for Minimum Terms of Developer's End-User License Agreement".

18.1. Parties to the agreement. This Agreement is concluded between the User and the Company only; Apple Inc. is not a party to it. The Company alone is responsible for the App and its content.

18.2. Scope of licence. The licence granted in Section 4 is limited to use of the App on Apple-branded products, in accordance with the Usage Rules set out in the Apple Media Services Terms and Conditions.

18.3. Maintenance and support. The Company alone is responsible for providing any maintenance and support services in respect of the App. Apple has no obligation whatsoever to furnish any maintenance and support services in respect of the App.

18.4. Warranty. In the event of any failure of the App to conform to any applicable warranty, the User may notify Apple, and Apple will refund the purchase price of the App, if any. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to any warranty will be the Company's sole responsibility.

18.5. Product claims. The Company, not Apple, is responsible for addressing any claims of the User or any third party relating to the App or the User's possession and/or use of the App, including but not limited to (i) product liability claims, (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection, privacy or similar legislation.

18.6. Intellectual property claims. In the event of any third-party claim that the App or the User's possession and use of the App infringes that third party's intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.

18.7. Legal compliance. The User represents and warrants that (i) they are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) they are not listed on any U.S. Government list of prohibited or restricted parties.

18.8. Third-party terms. The User must comply with applicable third-party terms of agreement when using the App.

18.9. Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement, and upon the User's acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against the User as a third-party beneficiary.

18.10. Contact. For any questions, complaints or claims with respect to the App, please contact: 360 GLOBAL STUDIO YAZILIM VE TEKNOLOJİ ANONİM ŞİRKETİ, Adalet Mahallesi, Manas Bulvarı, Folkart Towers, No: 39, Suite 2511, Bayraklı / İzmir, Türkiye — contact@global360.studio — +90 545 827 23 60

These Terms of Use came into force on 26 August 2026. Related document: Privacy Policy: https://global360.studio/whoishain/privacy-policy/en